Call and describe the problem
Tell us what you can see and hear, which fixtures are affected and whether water is still running. That is enough for Tempe Emergency Plumber to decide whether this needs a plumber tonight or a booked appointment.
How a Plumbing Call Works
There is nothing mysterious about it. You call, we work out how urgent it is, a plumber finds the cause, you get a price, and the work happens once you agree to it. Here is the same thing in more detail, so nothing on the day comes as a surprise.
- 24/7 Emergency Service
- Upfront Quotes
- Same-Day Availability
From Your Call to the Repair
Stop the water if it is safe
We will talk you through the fixture valve, the main valve where the supply enters the house or the valve in the meter box near the street. Nothing you have to force, and nothing near live electrics.
Diagnosis and an upfront quote
The plumber finds the actual cause rather than the nearest symptom, explains what the repair involves and gives you the price. Where more than one option is sensible, you hear both of them.
Repair, test and hand over
Work starts once you approve it. Afterwards the repair is tested under pressure or by running the fixtures, and you are shown what was replaced and where your shutoff valves are.
Before the Plumber Arrives
If water is escaping, stopping it comes first. In most Arizona homes the main valve is on the supply line where it enters the house at the front, often beside a hose bib, and many homes have a second valve in the garage near the water softener loop. There is also a valve in the meter box near the street, which needs a meter key to turn. Find yours before you ever need it and check that it actually moves, because a seized valve during an emergency is a second problem on top of the first.
Stay off wet flooring near outlets, appliances and ceiling fixtures, and do not open a ceiling that is bulging with water. If a water heater is leaking, switching off its breaker or gas control is worth doing only when the control is dry, easy to reach and you are not standing in water. Anything involving a gas line, a pressurized pipe or sewage is worth waiting for rather than attempting.
Read about the services we provide, check your neighborhood on the service areas page, look through the common questions, or compare options on our water heater repair or replacement guide.
What You Can Expect From the Quote
The cause, in plain terms
What failed, why it failed and what happens if it is left alone. If a camera or a pressure test was used, you see the result for yourself rather than being told about it.
The options, not just one
Where a repair and a replacement are both reasonable, you hear both with the trade-offs. Nobody should be steered toward the bigger job by default.
A price before work starts
You approve the scope and the price before any pipe is cut. If something unexpected turns up behind a wall, work stops and you are asked again.
Ready when you are
Call at any hour, or send the details and we will confirm the next available visit.